Frequently Asked Questions

Blue Fountain Media brings a wealth of experience and expertise in the fields of website design, development and online marketing. Our business development team works with clients to determine the scope and nature of the work to be performed. Our account managers oversee our projects from inception through completion and beyond.

Our design team goes beyond just online expertise and offers full branding services.

Our development team works with the most sophisticated technologies to bring our clients the most intuitive websites and mobile applications.

No matter what the project, our team takes full accountability for our work.

Each project comes with its own, unique set of goals. At the very start of each project, our account directors work closely with our clients to clearly define those goals. The goals range from the delivery of features and functionality to specific benchmarks: site traffic, branding, conversion rates and sales. -Throughout the life of the project, the account director provides updates, analytics and progress reports.

At the outset of every project, the scope of work is carefully documented in the terms of Blue Fountain Media’s agreement. If, as the project progresses, a client requests work above and beyond the original scope of the agreement, then such work and associated costs, time and effort will be documented and agreed to in a supplemental agreement. Our account directors make a point of keeping our clients updated as project milestones are achieved.

We have experts in all of our core areas available to our clients as the need arises. We would like you to view us as your own in-house creative and technology team, and have you rely on us for both skilled support and guidance. Our team has the capability and the bandwidth to handle updates of all sizes, no matter how urgent the need.

We have a large staff of highly trained developers and programmers who handle all programming projects in-house. All work is performed under the guidance of our highly qualified project managers.

Absolutely. Blue Fountain Media's award-winning marketing team includes a copywriting division. Our copywriters assist clients with copy for their websites, blogs, marketing and advertising materials, press outreach and press releases.

A CMS (content management system) allows for easy editing of your website by a person with limited or no knowledge of website code. Anyone with experience using Microsoft Word can handle updates on their own.

You should use a CMS if your website is content-heavy, ecommerce-based, or requires frequent updates.

Web ModuLITE is a content management system developed by Blue Fountain Media. It is more flexible than other platforms due to the fact that it is build from the ground up to suit your exact needs.

It will allow you to keep your website updated with fresh content, and save time and money by allowing any team member within your business to update content.

Yes. It is developed on an open source platform, usually Zend or Yii.

Yes. A demo can be provided upon request. A BFM consultant will set up a web conference to walk you through the CMS and its capabilities.

We prefer to develop in WebModuLITE due to its flexibility, however our development team is well-versed in platforms such as Magento and Wordpress.

You can choose to have Blue Fountain Media make updates as needed on an hourly basis, however most of our clients choose a monthly WebMAX plan.

WebMAX allows you to update your website keeping it fully compatible with new browsers. Our team will provide monthly site back-ups, analytic reporting and provide consultation as to how to improve website results. Our WebMAX plans also give you full access to our team of designers, developers and online marketing specialists for all services offered by Blue Fountain Media.

Our marketing team has great expertise in both search engine optimization (SEO) and search engine marketing (Pay Per Click). Depending on the particular needs of the client, we choose the tools that will bring our clients immediate traffic and traffic that will build for weeks, months and years to come. As a sample of our SEO expertise, simply Google "Website Design Company"

Please visit our Case Studies section: www.bluefountainmedia.com/casestudies/ to see examples of how we got our clients to the top of major search engines for competitive key words and phrases, and how these rankings benefited these companies. As for the work we've done for ourselves, simply Google "Website Design Company"