Web Design & Development

 
 
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Meet Our Design Team

Experts in results-driven website design | Meet everyone at Blue Fountain Media

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Why Most Websites Fail

To create a successful website, you first need to understand a few fundamental things about your target audience and your sales strategy: What is your typical visitor looking for? Who is and is not your ideal customer? What is the potential value of each customer, both short and long term?

The answers to these questions and many more will affect the design, content, and structure of your website. Too many times, these questions aren’t asked or the wrong inferences are made from incomplete information or the reliance on assumptions. Here are some of the most common reasons why websites fail to achieve business objectives:

Lack of trust building elements

If website visitors don't trust you as a reputable company then they will most likely not do business with you. A few examples of trust building elements include professional-looking design, usage of original photography, and 3rd party validation such as off-site reviews. Our interface designers and online marketers have conducted multiple tests to find out what works and what doesn’t when it comes to trust building elements. Take a look at this test that we conducted on our own web form: Web Form A/B Testing: How I Increased Form Fills by 37%

Message mis-matching

This is when the messaging on your website doesn’t match up with the expectations set by your advertising or does not fulfill the needs of your potential customers. That is why we analyze your customer base and online sales strategy to better understand their needs to craft the appropriate messaging for your website.

Website development shortcomings

Too many times, front-end coders and back-end developers take shortcuts. Those who suffer are your website visitors and your business. Things like slow page load time, incompatibility with specific web browsers or mobile devices, and broken pages lead to potential customers leaving your website. That is why we have strict development standards that make our websites compatible, fast, and ready for search engine optimization.

Does your website fall into any of the above categories? Contact us today to stop losing business online.

Before & After Website Redesigns

Click on the images to see details  |  See All Before & After
  • Before
    About The Client

    EosHealth

    EOS Health needed a home page that spoke to 4 different audiences simultaneously. Our design does just that and much more.
  • Before
    About The Client

    EmPower Solar

    The redesigned EmPower Solar website greatly shows off their green technology and puts the proper emphasis on their case studies and news stories.

Our Website Development Process

While most companies start by talking about the design of your website, we start by talking about how to market your website. We start thinking about messaging, how to build trust, and what the user pathways will be through your website.

1. Review of current situation

If you have an existing website, we first want to find out what does and doesn't work about it. If you have not already, we setup website tracking software on your website and review the data to come up with improvements to implement on the next version of your website.

2. Business analysis

We gain an understanding about your sales process and ideal customers so that we can do a better job of communicating your value proposition to your website visitors. It also helps us prioritize content in a way that will help customers decide whether you're the right company for them.

3. Information architecture and user interface planning

Your content and pages are organized in a way that makes your website easy to use. "Wireframes", like a blueprint for your website, are created to put ideas down on paper before heading into the design of the website.

4. Creative strategy and interface design

Depending on the message we wish to convey through the design of your website, we will conduct a creative study that will give us a framework for the design of the website. The design of the website will take place in Photoshop by a designer trained in effective interface design techniques. Our designers have undergone hours of training in persuasive design.

5. Front-end coding

We use the latest front-end coding standards while ensuring that our websites are compatible with mobile devices and are search engine-friendly. We've been creating a growing number of responsive design websites as mobile integration has become increasingly important to business objectives.

6. Back-end CMS development

Depending on your needs, we will either customize an off-the-shelf content management system such as Wordpress (basic content website) or Magento (e-commerce) or use our in-house, custom-developed CMS, called WebModulite. You will be trained in how to use the CMS.

7. Quality assurance

Our coding undergoes rigorous stress tests including potential exploits, workload balancing, and compatibility.

8. Future improvements and online marketing

There will always be elements of your website that can be further tested and improved upon. For example, should you feature your top client logos on your homepage, or instead highlight your client testimonials? Which will do better? We like conducting tests to find out and further improve your website as time goes on. After the website has launched our online marketing team will execute a long term strategy that will bring you qualified customers at a high return on investment.

Web Development Case Studies

To provide insight into how we identify the challenges we face in each project, how we address those challenges and the results we deliver, we offer the following case studies from our design and development clients:

  • Anthony For Men

    Leading men's grooming products supplier, Anthony For Men, sees sales and traffic increase dramatically through ecommerce redesign and search engine optimization.

    • Visits from non-branded search have tripled since the beginning of the campaign
    • Traffic increased by 500% from non-branded search traffic
    • Goal abandonment dropped from an average of 72% to an average of 63% following a shopping cart redesign
    • Men's grooming guide helps visitors to find the right product for their skin
  • Granite Transformations

    America's leader in granite countertop overlays, Granite Transformations, sees website traffic double and consultations increase by 50% after a website redesign, a new CMS and search engine optimization.

    • Doubled average monthly visitors
    • Increased search engine traffic by 400% during peak seasons
    • 83% increase in consultations from the previous year
    • The website ranks on page 1 of Google for 68 high-value keywords, including "granite counter tops", and many more long tail search terms

Hear what our clients have to say in their own words:

We increase marketing ROI for each of our clients.  |  See more Testimonials

  • Joe Napolitano

    Sr. Director, Interactive Development; Publisher's Clearing House

  • Maggie Kombogiannis

    Director of Online Media, Tweezerman

 
 
Press Coverage We've Received
Our experts are regularly interviewed by major news outlets.
 
 

Web Development Testimonials

We build long-lasting relationships with our clients by treating their projects as our own. Our clients understand this and their praise is reflective of this.

The Smarties homepage needed to be brought into the 21st century, and Blue Fountain Media helped us accomplish this. Thanks to BFM, the site portrays a magical candy world that both children and adults can enjoy. Their team listened and contributed to our ideas and incorporated them into the site beautifully. Since the redesign, we have received much positive feedback from our consumers. We look forward to continued work with BFM to keep our homepage fun and fresh!
Director of Digital Media Smarties (Ce De Candy, Inc.) www.smarties.com
Everyone loves my website. People find it attractive and easy to navigate. Blue Fountain Media came up with the design on their first try, delivered the complete package on a reasonable budget, and continued to fine-tune it. That wasn't enough -- they also created a plan to market the website and increase traffic that is already producing results.
Author, "The King of Madison Avenue" (David Ogilvy) Kenneth Roman www.kennethroman.com